03/19/2019
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Jerry S. in Cincinnati, OH
Project: Carpet Repair
Comments: Charles and Daphne were on time, professional, friendly, knowledgeable, got the job done.
03/29/2019
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by David P. in Carmel, IN
Project: Carpet Repair & Cleaning
Comments: Tondra does an outstanding job of keeping you informed of the scheduled work.
I have used them twice already - for carpet repair and stretching, and carpet cleaning. They are
on time, friendly, professional, and truly care about the quality of their work. I've enjoyed getting
know them and plan to keep using them in the future.
03/29/2019
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Judith C. in Indianapolis, IN
Project: Carpet Repair
Comments: I asked that I be called one hour before arrival...and that occurred! And, I was provided
a senior citizens discount. I was completely pleased with the service and the professionalism of Daphne
and Charles. I would call C.T. M. Carpet Care again and refer them to my friends.
10/5/2018
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Paula T. in Zionsville, IN
Project: Carpet Repair
Comments: Fabulous work! I found Charles and his team to be exceptional. They were amiable and
disarmingly friendly people. They arrived on time and got to work immediately. In each aspect of the
job they demonstrated that they are: efficient workers; flexible ( I added to the work not scheduled
and they did it with a smile); professional with strong attention to detail; honest ( they showed me the
the materials that they would be using and showed the results on completion). And their price was an
unmatched value for money. I have already scheduled them again to clean carpet at another home we
own. I will be adding C.T. M. to my list for carpet cleaning, carpet repair and auto carpet cleaning. Again
just fabulous!
9/20/2018
***** 5.0
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Julie M. in Indianapolis, IN
Project: Carpet repair & cleaning
Um, Wow. Please use this service. Charles came to do stretching the day after Stanley
Steamer had cleaned the carpets.
He could tell they had just been steamed and asked me if it was Stanley because
they looked terrible.
He said he could get all of the stains out and he did for me on the spot for a reasonable price.
I will use CTM for all carpets needs moving forward and highly recommend that you do so as well In fact Home Advisor just got bumped WAY up on my list for connecting me to CTM
Carpets looks great!
10/19/2017
***** 5.0
Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Lisa G. in Sairland, IN
Project: Carpet repair
Outstanding job!!! I was very pleased with the job of stretching my carpet. They were honest and professional. I wish I knew they did carpet cleaning before I hired someone else as I could have had the stretching done in one day as opposed to two days.
Will know next time. Charles and Isaiah were outstanding and knew exactly what to do to fix my issues. Pointed out other problem areas also. Would highly recommend you!!!